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As a QUT student, you are asked to provide us with personal information, such as your address and contact details; educational background; and course, unit and class choices. This notice explains our purposes in collecting the information, and our usual practices for disclosure. We collect this information under the general authority of the Queensland University of Technology Act 1998 and the QUT Student Rules, and in accordance with the requirements of the Higher Education Funding Act 1988 (Cwth) , Higher Education Support Act 2003 (Cwth) and the Education Services for Overseas Students Act 2000 (Cwth).

What we do with the personal information we collect

The personal information we collect from you is principally used to administer your admission, enrolment and academic progress through the University. Tax file numbers or bank account and credit card details are collected where necessary to enable you to discharge fee or Commonwealth support or assistance liabilities or where you make payment online (for example, ordering from the bookshop online). We collect additional information about international students to assist with visa and other requirements for study in Australia.

Information about you as a student is also used to facilitate your access to student support services and to library and information technology facilities such as email, online tutorial allocations and online teaching web sites. Student information may also be used for quality assurance and evaluation purposes, to help ensure that the courses and programs provided by faculties are of high quality.

We may also use the information we hold about you to inform you of QUT services and activities, to advise you of other study opportunities at QUT and to maintain contact with you upon graduation.

Our disclosure practices

We disclose personal information about our students to:

  • the Australian chapter of the Golden Key Honour Society (an organisation which recognises high achievement in university studies)
  • education providers to administer cross-institution enrolments (where you are a cross-institution student or student enrolled with QUT and another provider under an approved arrangement)
  • education providers, QualSearch and admission centres to verify academic information or transcripts
  • scholarship providers and student sponsors where there is a written agreement between the student and the provider or sponsor.

We disclose personal information about our graduates to any member of the general public via the online verification of qualification service. The public register of graduates is maintained in the student information system.

QUT is required by law to provide personal information about our students to:

  • the Commonwealth Department of Education, Science and Training (routinely, statistical information about student enrolment, educational background, etc)
  • the Australian Taxation Office (in relation to HECS-HELP, FEE-HELP and other loan schemes where students may defer fee payments through the taxation system)
  • the Commonwealth Government on student request for Commonwealth support or financial assistance, and particularly if you request financial assistance by submitting an electronic Commonwealth Assistance Form (eCAF) via QUT Virtual. You will be asked to consent to personal, identifying data, including your Tax File Number, being provided to the Australian Government for the allocation of a unique identifier - CHESSN (Commonwealth Higher Education Student Support Number) and the management of your Commonwealth assistance
  • the Commonwealth Department of Immigration and Citizenship (which requires the University to report on all matters to do with international student visa conditions)
  • Centrelink (which requires the University to provide information to monitor domestic student entitlements to Centrelink benefits)
  • the Fund Manager of the ESOS Assurance Fund, for international students
  • Health care providers (Medibank Private and/or Worldcare Assist) if international students undertake to pay Overseas Student Health Cover through QUT
  • the USA Department of Education and approved agencies for US FFEL Financial Aid students; other governments and private loan schemes where students are granted approved loans.

We also make class lists available to other students enrolled in the same unit.

In very limited circumstances, privacy principles permit disclosure without consent or prior notification, for example, if we are asked for the information in connection with a police investigation; if we receive a writ, subpoena or similar document legally requiring us to disclose the information; or if disclosing the information will prevent or lessen a serious and imminent threat to a person’s life or health. These circumstances are extremely rare.

Information on privacy at QUT, including QUT’s privacy plan