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Request for Commonwealth assistance


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You are not correctly enrolled if you have not complied with these requirements by the census date for the first teaching period. QUT's preference is for you to complete the form before the start of the first teaching period. Failure to comply by the census date will result in cancellation of your enrolment.

Submitting your 'Request for Commonwealth assistance' form (eCAF)

If you are offered a Commonwealth supported place, you must submit a 'Request for Commonwealth assistance' form for each course you enrol in:

If you are a pre-2005 enrolled student and you have not discontinued or completed your course and this information is available to QUT, you will be provided with the 'Request for Commonwealth support and HECS-HELP – pre-2005 HECS' form.
If you are commencing your studies in 2007, you will be provided with the 'Request for Commonwealth support and HECS-HELP' form.

You access the 'Request for Commonwealth assistance form' through QUT Virtual.

Note: Holders of permanent humanitarian visas, permanent residents and New Zealand citizens will be requested to provide QUT with documentation, such as their permanent visa, prior to the census date of the first teaching period of enrolment to demonstrate their eligibility for a Commonwealth supported place. For more information regarding Commonwealth Assistance please visit the goingtouni website.

What you need to do to request Commonwealth assistance

1. Submit your 'Request for Commonwealth assistance' form:
You have to officially tell QUT which of the three ways of paying your student contribution you will be using. This is done with your electronic 'Request for Commonwealth support - HECS-HELP form'. Log onto QUT Virtual. Go to the Student Services tab and locate the 'Request for Commonwealth support' box on the right hand side of the screen. Then click on 'Go to Commonwealth support forms'.

2. Provide QUT with a valid Tax File Number
If you are eligible and you decide to request Commonwealth assistance for all or part of your student contribution, you must provide QUT with a valid Tax File Number (TFN).

For Tax File Number information contact the Australian Taxation Office. If you have not received your Tax File Number within 10 days of the census date, you may provide QUT with a copy of your Certificate of Application for a TFN.

3. Show proof of Australian citizenship or permanent humanitarian residency (if needed).

Due date for submission and forms

QUT's preference is for you to complete and lodge the online 'Request for Commonwealth assistance' forms before you are able to proceed to enrol in units for the teaching period.

The electronic Commonwealth assistance forms must be submitted before the census date of the first teaching period in which you commence your course.

Successful online submission of form

If your online submission of the form is successful, you will receive an email confirmation.

Unsuccessful online submission of form

If you do not receive any message you should contact the Student Centre on your Campus or telephone QUT Information Services on
(07) 3138 2000.

Paper copies of form

Paper copies are also available from the Student Centre on any campus of QUT.

If you hand in a paper form, staff at the Student Centre will date stamp your form and provide you with a copy for your records.

If you post your form to QUT, and it has been received, you will receive a confirmation email from Student Fee Management.

Note: If you mail your form, you must ensure that you allow sufficient time for the form to reach QUT on or before census date. QUT will not be responsible for any delays in posting. You are advised to check by contacting sbs.enquiries@qut.edu.au if your form has been received after posting.

Change and transfer of course

A new Commonwealth assistance form must be submitted when you change course, transfer to a new course or wish to choose a different payment option. Students concurrently enrolled in more than one course are required to submit an online Commonwealth assistance form for each course. This includes students who are enrolled in a double degree and who decide to continue with only one component of the double degree ie a change in course code requires a new Commonwealth assistance form.

Change of payment option

Eligible students may change their payment option by submitting a new Commonwealth assistance form by the first day of the teaching period. The new payment option applies to all future teaching periods until a further change of payment option is submitted.